CARMAX Co., Ltd. (hereinafter referred to as“CARMAX”) is committed to protecting your personal privacy. This Privacy Policy provides a summary of the types of information collected about you on this website, as well as how such information is used and protected. It also explains what to do if you do not wish to provide personal data while using this website and how to modify any personal data you have already provided.
Your Acceptance of This Privacy Policy
By using this website, you agree to the current Privacy Policy published on this website. If you do not agree with the content of this policy, please do not provide your information on this website. If you choose not to provide personal data or provide incorrect information on this website, you may be unable to access certain website features, such as customer inquiries. This Privacy Policy does not cover other websites linked from this website.
Collection and Use of Personal Data
CARMAX guarantees that no personal data will be collected solely because you visit this website unless you voluntarily provide it. This website collects, processes, and utilizes the personal data you provide in accordance with the Personal Data Protection Act (hereinafter referred to as the “PDPA”). As the collection of personal data involves your privacy rights, this website, in accordance with the PDPA, will clearly inform you of the following matters when collecting your personal data: CARMAX may use the contact information you have provided, such as SMS, internet, phone, or email, to inform you about advertisements, giveaways, relevant information, and promotions, or to conduct surveys.
(I) Purpose of Collection:
Marketing, maintenance, warranty, customer service, consumer protection, contracts, similar agreements or other legal matters, execution of business operations in accordance with registered business items or organizational bylaws, surveys, statistical and research analysis, and the lawful transaction of personal data.
(II) Categories of Collected Data:
Personal data includes but is not limited to: name, identification number, date of birth, phone number (home, office), mobile number, email address, residential and mailing address, any existing data held by CARMAX, transaction and maintenance records, and online and mobile media activity data.
(III) Duration, Location, Recipients, and Methods of Use:
Duration: Until the date you request CARMAX to delete, cease processing, or stop using your personal data, or until the necessary retention period for CARMAX to conduct its business operations ends.
Location: CARMAX’s domestic and international business locations.
Recipients: CARMAX, Hotai Group (including Hotai Motor and its affiliated enterprises, authorized dealers in Taiwan), and collaborating third parties (see Note below). You acknowledge and agree that the scope of the application will include companies that will be added to the official websites of Hotai Motor and the companies mentioned in Note in the future (https://pressroom.hotaimotor.com.tw/).
Methods of Use: Automated and non-automated means in compliance with applicable personal data protection laws.
In accordance with the PDPA, you have the right to request CARMAX to review, obtain a copy of, or correct your personal data at any time. You may also send an email at any time to CARMAX’s personal data service mailbox (CARMAX-SERVICE@carmax.com.tw) to express your refusal for CARMAX to continue collecting, processing, using, or to request the deletion of your personal data. You agree that CARMAX may continue to collect, process, and use the personal data you provide in accordance with this Privacy Policy until the date you request CARMAX to delete, cease processing, or stop using your personal data, or until the necessary retention period for CARMAX to conduct its business operations ends, at which point CARMAX will terminate the collection, processing, and use of your personal data. Finally, please note that if required by law, or if we receive a search warrant, subpoena, court order, or need to cooperate with investigative authorities or the police in an investigation, we will provide your personal data in accordance with legal requirements.
Other Data We May Collect
When you visit this website, cookies and similar tracking technologies are used to automatically collect data, including your IP address, device ID, browsing behavior, browser type, and operating system. Your personal data will only be stored if you voluntarily provide it.
Cookies and similar tracking technologies are small text files stored in your browser on your computer or mobile device. CARMAX uses cookies and similar tracking technologies when you visit this website to: authenticate users, remember user preferences and settings, measure content popularity, analyze website traffic and trends, and gain a general understanding of users’ online behavior and interests, such as the specific areas of the website you visit and the products or services you purchase through our website. Cookies also help improve your browsing speed on this website. CARMAX collaborates with third-party websites. When you visit third-party websites that partner with CARMAX, we may also use cookies and similar tracking technologies to record identification information and demographic category data such as interests, lifestyle patterns, and consumer habits. CARMAX collects this information to make its website and products more aligned with users’ interests and needs and to improve the quality of services provided on the website.
Most browsers are initially set to accept cookies, but you can configure your browser to refuse cookies or notify you when cookies are being sent. When you visit this website and refuse to accept cookies, you may be unable to view certain website content or receive personalized information.
Additionally, we continuously improve how we promote this website. To help us achieve this goal, we may determine the location from which you accessed our website to analyze the level of our website’s exposure on the internet.
Information about your computer, such as your IP address (the number assigned to your computer when connecting to the internet), browser details, operating system information, and other relevant data, may also be collected and linked to the personal information you voluntarily provide. This is to ensure that our website offers the best browsing experience, and this information serves as an important source of insights. Lastly, we may supplement the information you provide with data from third-party sources. We do this to provide products and services that better meet your needs. Our website includes web features that connect to platforms such as Facebook, LINE, YouTube, or other online services. Your interactions with these features will be governed by the privacy policies of the companies providing them.
Data Security
We take standard precautions to ensure the security of your personal data. All personal data is access-restricted to prevent unauthorized access, modification, or misuse.
Statement of Changes
CARMAX reserves the right to change or modify this Privacy Policy at any time. Any changes will be posted here, and we encourage you to review this page regularly for updates. CARMAX will always comply with the latest legal requirements and take reasonable measures accordingly.
You are free to choose whether to provide your personal data to our company. However, if you choose not to provide your personal data or provide incorrect or incomplete information, CARMAX may be unable to contact you, respond to your inquiries or requests, or provide related customer services. We appreciate your understanding.
Note: Kuotu Motor, Taipei Motor, Tau Miau Motor, Central Motor, Nan Du Motor, Kau Du Automobile, Lang Yang Toyota Motor, Eastern Motor, Ho Hang Motor, Chung Cheng Motor, He Jung Motor, Chang Yuan Motor, Toyota Material Handling Taiwan, Hotai Connected, Hotai Mobility Service, Hotai Insurance, Hotai Finance, He Jun Energy, Hotai Leasing, Ho Ing Mobility Service, Smart Design Technology, Ho Tai Development, Kuozui Motors, Hozan Investment, Hozao Enterprise, Ho-An Insurance Agency, Ho Chung Insurance Agency, He Jing, Ho Young Travel Agency, Ho Tai Service & Marketing, Formosa Container Transportation, Yitai Express, Huatai Express, Kuaishun Warehouse Transportation, Formosa Flexible Packaging, Shi-Ho Screw Industrial, Yokohama Tire Taiwan, Kashiwabara Hotai Taiwan, Doroman Autoparts, Hotai Auto Body Manufacturing, Hotai Auto Body Sales, 3A Express, Lung-Hao Moving & Freight Transport, Chuan-An Transportation, Yu-Cheng Transportation, and other affiliated enterprises, as well as CARMAX, jointly engage in marketing, share and utilize customer information, and collaborate on business promotion.
